Terms and Conditions

WITHDRAWAL & REFUND POLICY

All workshop withdrawal requests by the program participant must be in writing and received either by US mail or e-mail and acknowledged by Carrell Excursions. There are NO EXCEPTIONS TO THIS POLICY, even for medical emergencies. Based on the cancellation date, the following apply:

• Greater than 61 days before the program start date: refund of the program fee, less the program deposit.

• Within 60 days of the start of the program: no refund.

No matter when you cancel, if we are able to fill your space, we will provide a refund of any payments made minus a 15% processing fee.

Payments made for private programs are not refundable.

LIMITATION OF LIABILITY

Carrell Excursions does not accept liability for any loss or additional expense caused by cancelation of the workshop, photo tour, or expedition (programs), or delay or interruption to travel services. Such losses or additional expenses are the responsibility of the passenger/participant.

Carrell Excursions and any instructors or assistants are not liable for injury, accident, or theft resulting from participation in our programs. It is the participant’s responsibility to obtain information about any risks involved. Participant signature on the Liability Waiver at the time of registration verifies release of liability Carrell Excursions, staff, guest instructors, volunteer trip leaders, and any contractors. Any questions about workshop content, requirements, or risks may be directed to our office prior to the time of registration.

CANCELLATION POLICY

Carrell Excursions reserves the right to alter or cancel any program for any reason. In the unlikely event that we need to cancel a program, we will refund all monies paid, in full, or you have the option of receiving a credit in the amount of the program fee that may be applied in full to pay for a future program to be used within 24 months of the original program you are registered to participate in. Carrell Excursions cannot be responsible for any travel expenses or non-refundable purchases, deposits, or reservations. It is recommended that you purchase trip insurance.

Notification of cancellation will be made via either a telephone call or an e-mail to you. We cannot be responsible for voicemail messages and e-mails not being received in a timely matter due to your service provider(s).

PARTICIPANT HEALTH & PHYSICAL FITNESS

Carrell Excursions photographic programs are within the abilities of average people in good health. We ask that you please contact us if you have any questions or concerns about the activity levels of the programs. Some programs require the ability to walk or hike a few miles over uneven trails, while also carrying your photo gear, and a lot of the programs are at a high elevation. By reserving a space in a program with a deposit, you certify that you do not knowingly have any physical or other conditions of disability that would create a risk for you or other program participants or program staff. Once your program payment has been made, medical circumstances will not be considered as exceptions to our cancellation policy. We assume no responsibility for medical care or special dietary requirements.

NOT INCLUDED

Air transportation and related fees (except as indicated in the itinerary); activities noted as optional in the itinerary; gratuities, unless otherwise noted on the itinerary page; passport and visa expenses; baggage/accident/cancellation insurance; personal expenses, such as laundry, telephone calls, meals (except as indicated on the itinerary) alcoholic beverages; and any other items not explicitly noted as included. Transportation and National Park entrance fees are not included in your program unless otherwise specified or agreed upon in writing.

PRICING & PAYMENT

Program registrations are accepted on a first-come, first-served basis. All program pricing is in U.S. dollars. All fees may be paid with a credit card (Zelle is preferred but we also accept  PayPal, Venmo, and Square) or check. All fees stated are for program tuition only and do not include airfares, transportation, meals, film, and processing, or guide or instructor gratuities unless otherwise noted.

A non-refundable deposit, the amount will be specified in the program information, is required at the time of your registration. Reservations for programs cannot be held without a deposit. Unless otherwise noted, the balance of the program fee is due no later than 60 days prior to the program start date. Should this final payment fail to process or be received by the date specified, we reserve the right to treat the reservation as canceled and retain the deposit. If a reservation is made 60 days or less prior to the workshop start date, then the full amount is payable at the time of reservation.

LODGING

The private program fee does not cover the cost of lodging. Please make your reservations as early as possible to ensure you have acceptable accommodations during your visit.

Cost increases for lodging may occur unexpectedly due to rising costs of accommodations among others.

EQUIPMENT

Carrell Excursions does not provide equipment of any kind for use by program participants. Program participants must provide their own photography gear and (if needed) a laptop computer.

ITINERARY FLEXIBILITY

The type of programs we offer requires flexibility and must allow for alternatives. For this reason, the program description must be taken as an indication of what may take place and not as a contractual obligation.

USE OF NAME AND LIKENESS

We reserve the right to take photographs or videos during the operation of any program or part thereof and to use the resulting photography in whole or in part for promotional purposes, including, but not limited to: advertising and publicity both in print and electronic media. By booking a reservation with Excursions, participants agree to allow their images to be used in such photography; participants who prefer that their image not be used are asked to identify themselves to their tour leader at the commencement of their trip. We also reserve the right to use, in all or in part, any written reviews you may provide to us in our advertising and publicity both in print and electronic media.

SUBSTANCE-FREE ENVIRONMENT

The possession and use of alcohol and illegal drugs, and the use of smoking and e-cigarette and other vapor products are prohibited in any of the classrooms, meal areas or rooms used by Carrell Excursions or at any field program location.

ACCEPTANCE OF TERMS & CONDITIONS

By paying the program deposit or the program full amount, you are agreeing to accept all the above terms & conditions.